This Privacy Policy explains how Homax EOOD, registered at [insert registered address] under registration number [insert registration number] (collectively, “we”, “us”, or “our”), collects, uses, stores, and discloses personal information obtained through the website available at https://doméra.com/ (the “Site”), as well as through other interactions with you, including communications conducted outside the Site, such as email correspondence or service inquiries.

This Policy applies exclusively to information collected by us and does not apply to third-party websites, platforms, or services accessible through links on the Site. It also covers our data handling practices conducted offline or through channels other than the Site, where personal information is collected in connection with our services.

By accessing the Site or submitting information to us, you acknowledge that you have reviewed and understood this Privacy Policy. We may update this Policy from time to time to reflect changes in legal requirements, operational practices, or service features. Continued use of the Site after updates are published constitutes acceptance of the revised Policy.

If you have any questions regarding this Privacy Policy or our data handling practices, you may contact us at info@doméra.com. This Privacy Policy forms part of and is incorporated into our Terms and Conditions.

We collect information in different areas of the Site and through various interactions, including but not limited to inquiry forms, account registrations, purchase processes, customization requests, newsletter subscriptions, and communications with our team.

For the purposes of this Policy, personal information means any information that identifies, relates to, describes, or could reasonably be linked to an individual or household, whether directly or indirectly. This includes encrypted or pseudonymized data where identification remains possible, but excludes data that has been irreversibly anonymized or aggregated.

Categories of information we may collect include:

We use collected information for legitimate operational purposes, including:

We may also analyse usage patterns and interaction data to better understand user preferences, improve functionality, and enhance service relevance.

When you browse the Site, certain information may be collected automatically through standard technologies such as cookies, server logs, tracking pixels, or similar tools. This data is used for system administration, performance monitoring, security, and analytical purposes.

Cookies may be used to:

Most browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain features or functionality of the Site.

We may use third-party analytics tools, such as web analytics services, to understand how users interact with the Site and to improve performance. These tools collect information in accordance with their own privacy policies. We use such analytics solely for internal evaluation and service improvement.

We handle personal information in a controlled and limited manner and disclose it only when necessary for legitimate operational, legal, or service-related purposes.

We do not sell, rent, or trade your personal information, including your name, email address, phone number, or mailing address, to third parties for their independent marketing or commercial use.

We may share information with trusted third-party providers that assist us in operating the Site or delivering services, such as:

These parties are authorized to access personal information only as required to perform services on our behalf and are bound by confidentiality and data protection obligations.

We may disclose information where required or permitted by law, including where disclosure is necessary to:

If Homax EOOD undergoes a merger, acquisition, restructuring, financing transaction, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

If you request information about third-party services, partners, or providers, we may share your contact details with them solely to fulfil your request.

You may control how your information is used or shared by submitting a request to info@doméra.com. To help us process your request efficiently, please provide identifying information sufficient to verify your identity and specify your request.

We will take reasonable steps to process requests within a reasonable timeframe. Please note that we cannot recall or restrict data that has already been shared with third parties prior to receiving your request.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our emails.

Please note:

Transactional communications may include account notices, purchase confirmations, delivery notifications, or policy updates.

Certain browsers offer a “Do Not Track” setting that signals to websites that users do not wish to be tracked across websites. Because there is currently no universally accepted standard governing these signals, the Site does not respond to such browser settings.

We will review this practice periodically and may revise it if an industry standard becomes established.

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards are intended to ensure appropriate handling of data in accordance with applicable data protection standards.

However, no method of transmission over the Internet, electronic storage system, or network infrastructure can be guaranteed to be completely secure. Accordingly, while we take appropriate steps to protect your information, we cannot guarantee absolute security, and any transmission of information to or from the Site is undertaken at your own risk.

Once information is received, we apply security procedures intended to reduce the risk of unauthorized access or misuse. To the fullest extent permitted by law, Homax EOOD shall not be responsible for unauthorized disclosures resulting from transmission errors, system vulnerabilities, or unlawful acts of third parties.

Where access to certain areas of the Site is protected by login credentials, you are responsible for maintaining the confidentiality of your authentication details. You should not share your password with any third party.

If you believe your credentials have been compromised or used without authorization, you must notify us immediately at info@doméra.com.

We will never request your password through unsolicited communications.

When accessing the Site from a shared or public device, you should always log out and close your browser session before leaving the device.

If the Site allows public posting, comments, or submission of content visible to others, any information you voluntarily disclose in such areas may be viewed, collected, or used by other users. We advise against sharing personal or sensitive information in publicly accessible areas of the Site.

You acknowledge that disclosure of information in public areas is done at your own discretion and risk.

The Site and our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

If we become aware that a person under 18 has provided personal information, we will take reasonable steps to delete it from our records.

Parents or legal guardians who believe that a minor has submitted personal information may contact us at info@doméra.com to request deletion.

The Site may contain links to external websites or services operated by third parties. These links are provided for convenience only and do not imply affiliation, endorsement, or responsibility.

We do not control and are not responsible for the privacy practices, policies, or content of third-party websites. When you leave our Site, your interactions are governed by the policies of the respective third party. We encourage you to review their privacy policies before providing any personal information.

The Site may include links to third-party social media platforms. If you choose to interact with those platforms, your information may be collected and processed in accordance with their respective privacy policies and practices.

We do not control how such platforms collect, use, or disclose your information, and recommend reviewing their policies directly.

Your information may be stored and processed in the jurisdiction where Homax EOOD operates or maintains infrastructure.

If you access the Site from a location outside that jurisdiction, you acknowledge that your information may be transferred to, stored in, and processed in jurisdictions with data protection laws that may differ from those of your country.

By using the Site and providing your information, you consent to such transfers where permitted by law.

Depending on your location, applicable law may grant you specific rights regarding your personal information. These rights may include access, correction, deletion, restriction of processing, data portability, or the right to object to processing.

You may submit a request to exercise your rights at any time by contacting us at info@doméra.com. We will review and respond to requests in accordance with applicable data protection laws.

We may request verification of your identity before processing certain requests to protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us using the details below:

We will make reasonable efforts to respond to inquiries within an appropriate timeframe.